{"id":20051,"date":"2023-11-15T19:24:42","date_gmt":"2023-11-15T18:24:42","guid":{"rendered":"https:\/\/www.ddxgroup.com\/faq-items\/no-he-recibido-el-correo-electronico-de-registro-que-debo-hacer\/"},"modified":"2025-10-16T15:03:49","modified_gmt":"2025-10-16T13:03:49","slug":"no-he-recibido-el-correo-electronico-de-registro-que-debo-hacer","status":"publish","type":"avada_faq","link":"https:\/\/www.ddxgroup.com\/es\/faq-items\/no-he-recibido-el-correo-electronico-de-registro-que-debo-hacer\/","title":{"rendered":"No he recibido el correo de registro. \u00bfQu\u00e9 debo hacer?"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-blend:overlay;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><p>Si no ha recibido el correo electr\u00f3nico de registro, intente lo siguiente:<\/p>\n<ul>\n<li>Comprueba que la direcci\u00f3n de correo electr\u00f3nico con la que te registraste es correcta. Si la advertencia \u201cCorreo electr\u00f3nico ya en uso\u201d apareci\u00f3 durante el registro, significa que la direcci\u00f3n ingresada ya existe en nuestras bases de datos. En este caso, proceda con la recuperaci\u00f3n de la contrase\u00f1a;  <\/li>\n<li>Si tiene varias cuentas de correo electr\u00f3nico, aseg\u00farese de haber iniciado sesi\u00f3n desde la que utiliz\u00f3 durante el registro;<\/li>\n<li>Revise su carpeta de &nbsp;<strong>spam<\/strong>, ya que el correo de verificaci\u00f3n podr\u00eda encontrarse all\u00ed.<\/li>\n<li>Verifique la configuraci\u00f3n de exclusi\u00f3n voluntaria de su servicio de correo electr\u00f3nico: verifique que los correos electr\u00f3nicos \u201c<a href=\"mailto:xauth@ddxgroup.com\">xauth@ddxgroup.com<\/a>\u201d no sean rechazados;<\/li>\n<li>A veces puede tardar un poco en recibir el correo electr\u00f3nico, hasta 24 horas.<\/li>\n<\/ul>\n<p>Si ninguna de estas opciones resuelve su problema, contacte con nuestro&nbsp;<strong>servicio de atenci\u00f3n al cliente<\/strong>&nbsp; creando un ticket&nbsp;<a href=\"mailto:service@ddxgroup.com\">service@ddxgroup.com<\/a>.<\/p>\n<\/div><div class=\"fusion-text fusion-text-2 copy-url-button\"><p><a class=\"copy-url-button\" href=\"https:\/\/www.ddxgroup.com\/es\/faq-items\/no-he-recibido-el-correo-electronico-de-registro-que-debo-hacer\/\"><img decoding=\"async\" style=\"width: 30px;\" src=\"https:\/\/www.ddxgroup.com\/wp-content\/uploads\/2025\/07\/share-link.png\"><\/a><\/p>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"faq_category":[468],"class_list":["post-20051","avada_faq","type-avada_faq","status-publish","format-standard","hentry","faq_category-customer-area-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>No he recibido el correo de registro. \u00bfQu\u00e9 debo hacer? 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